退款政策

ALL SALES ARE FINAL 

Due to the personal nature of our products, we are unable to accept returns or exchanges. This policy is in place to prioritize the safety and well-being of our valued customers. Should you receive a defective product, email rma@texasloveshop.com to assist you with exchanging the defective product for the same item within 14 days of your invoice date. If the same item is unavailable, our team will contact you to discuss an alternative similar item of our choosing. No merchandise credit will be issued. Should the item be returned to us, you are responsible for the shipping cost. Carefully check the item description for a warranty period (if applicable) before placing the order. 

To exchange a defective item, you'll be issued a Returned Merchandise Authorization (RMA) number and and address to mail defective item and all packaging and accessories that came with your product. Be sure to include a copy of your itemized receipt and circle the listing of the product that is defective.  Write your RMA number on the outside of the package.  Returns cannot be accepted without an RMA number prominently displayed on the exterior of the packaging containing the product. Packages without an RMA number will be returned to sender.  Customer is responsible for cost of shipping.

Carefully check the item description for a warranty period (if applicable) before placing the order. Closeout or Flash Sale items, Limited Edition or Limited Quantity items cannot be exchanged or returned for ANY reason.

Please ensure you have reviewed your order prior to finalizing your purchase.  Thank you for your understanding and cooperation.